Neutral skin cream

Shipping in Italy Fast shipping of 1/2 working days in Italy is free. By placing your order before 3.00 pm your parcel will be dispatched the same day. All orders received after this time will be processed the following working day. Delivery time is 2-5 working days for Calabria, Basilicata, Sardinia, Sicily, smaller islands and disadvantaged areas. It is not possible to choose the day and time of delivery. For all orders placed during the weekend (Saturday and Sunday), the shipment will be made on the first working day (Monday). Shipping from Monday to Friday. Your package will always be shipped via tracked courier and you will be provided with the Track Number via email at the time of shipment. Delivery Correctly paid orders will be shipped from Monday to Friday, excluding public holidays. All orders placed before 3.00pm will be despatched the same day. For those sent after 15:00 the shipment is scheduled for the following day. For abroad, the estimated delivery days may vary according to customs bureaucracies. Taxation For shipments to EU countries subject to VAT/TVA, the same is added to the purchase price. Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania, Slovakia, Slovenia , Spain, Sweden, Hungary. For shipments destined outside the European community, consult the price list. Regulations for shipments to European and non-European countries Some countries may require customs duties or taxes on imported goods. These taxes are established when the goods enter the buyer's country. Customs charges are the responsibility of the buyer. We therefore advise you to inquire at the customs office in your country about the exact amount of these duties. Return PROCEDURE FOR RETURNS AND EXCHANGES All returns and exchanges are subject to the return policies of b-rocket.it The right of withdrawal is subject to the following conditions: Returns are accepted within 14 days from the date on which you received the products The items must be returned unworn, with the tag, intact sanitary protection, and customs documents (if any). If you have received a damaged, defective or wrong item, please contact us at info@b-rocket.it Returned products must be returned in their original packaging (meaning, by this, the packaging of the single product, i.e. the box of shoes or clothing, shopping bag or gift box) The returned Products must be returned in their entirety and not on parts or components of them even in the case of kits The returned Products must be sent to the Seller in a single shipment. The Seller reserves the right not to accept Products from the same Order returned and shipped at different times. Return of items Send an email to info@b-rocket.it with subject: RETURN Enter your order number and quantity of the items to be returned. Instead, keep the original invoice. Pack and seal the items you want to return securely. We will take the package to your home and give you the refund as soon as the condition of the returned goods has been ascertained. If you just want to change the size, contact us at the email address info@b-rocket.it B-rocket 62012, Civitanova Marche Italy The return is free ONLY for orders over €250 in Italy. For smaller orders, the cost is €8 for a return and €14 for an exchange of goods in Italy. If the right of withdrawal is exercised by you in accordance with the previous conditions, the Seller is required to reimburse the sums paid by the customer no later than 14 days from the day on which the same was informed of your decision to exercise the right of withdrawal, provided that the Seller has already received the return of the goods. The Seller will use the same means of payment you used for the initial transaction for the re-credit. By way of example only, the refund methods that can be used are as follows: credit back to your credit card or PayPal account.